Frequently asked questions
Still have questions?
Check out our FAQ section for more information or contact us directly.
Does Scoop Hound clean the entire yard?
Scoop Hound will clean any areas of your property that have dog waste issues, including front, back, and side yards, flower beds, dog runs, etc.
Do you provide dog waste removal services all year round?
Yes! Scoop Hound provides dog waste removal services year-round at all of our locations. Even in the winter, we will still show up to provide services. In locations with snow, most of the waste that accumulates is still scoopable.
How do you ensure the safety of my dogs?
The safety of our clients and their dogs is a top priority at Scoop Hound. To ensure all dogs are safe, we clean all our equipment and shoes between each yard with a kennel-grade disinfectant to prevent the spread of germs. We also take gate pictures when we are done cleaning so you know your pets won’t get out of the yard, and we ensure all our employees are background checked.
How much does it cost to hire a professional pooper scooper?
Scoop Hound has pooper scooper service plans starting as low as $70 per month. However, pricing is based on the size of the yard, service frequency, and number of dogs. Most of our clients end up paying between $99 and $135 per month.
Do I have to sign a contract for pooper scooper services?
No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or calling our office.
What happens to the dog poop after each service?
After we complete our pooper scooper service we will double bag the waste and place it in each customer’s trash can or neatly on the side of their house.
Can you clean with my dog in the yard?
Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside during your cleaning. Ensuring the safety of our team is a top priority. If your dog is aggressive towards our team, you will be asked to put them inside or be completely removed from our route.
Can I request a specific cleanup day?
Yes, you can request a specific cleanup day. Not every cleanup day will be available in your area, but because of our size, we can generally offer 2-3 options to best fit your schedule.
Do you provide arrival windows for services?
No, we don’t provide arrival times for our pooper scooper services. While we will do our best to accommodate your schedule, we optimize our routes for drive time at midnight the day before services are completed to help keep costs low.
Are pet waste removal companies licensed and insured?
It is always a good idea to choose a dog waste removal company that is licensed and insured. This will protect you in the event of any accidents or injuries that may occur while the service is being performed.
Scoop Hound is fully licensed, and insured, and has a great reputation in the local community.
How often do you scoop the poop?
Our team offers weekly, biweekly, monthly, and one-time cleanup options to best fit your needs and your pooper scooper budget.
Do I need to be home during the service?
No! Scoop Hound does not require you to be home for your pooper scooper service. We simply ask that you allow easy access to your backyard.
